Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
Personal Information: When you create an account, we collect your name, email address, phone number, and shipping addresses.
Payment Information: Payment details are processed securely through our payment partners. We do not store complete credit card numbers.
Usage Data: We collect information about how you interact with our platform, including pages visited, products viewed, and search queries.
Device Information: We may collect device type, browser type, IP address, and operating system information.
2. How We Use Your Information
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Personalize your shopping experience
- Improve our services and platform
- Prevent fraud and ensure security
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors, shipping carriers, and cloud hosting providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
- Access and review your personal information
- Update or correct inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Data portability — request a copy of your data
6. Cookies
We use cookies and similar technologies to improve your experience, remember preferences, and analyze usage patterns. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have questions about this privacy policy, please contact us at privacy@shoppro.com.